Returns
Return Policy
- We only offer Exchanges or Return for Store Credit. We do not issue Refunds.
- An item is only eligible for return, if returned within 14 business days of purchase. You must have a receipt (or packing slip) in order to return or exchange.
- The item must be unused, unworn, unwashed and must have all tags still attached in its original packaging. If determined to have been worn, item will be refused.
- Item must be free from odors such as perfumes or cigarettes. Item must also be free of pet hair.
Online Orders
- Above conditions apply as well
- Itty Bitty Kid's Boutique is not responsible for lost returns, so we suggest that you ship returns with tracking.
- The shipping cost for exchange and return is customer's responsibility.
- Please include a copy of the packing slip when returning and write on it whether exchange or store credit is desired.
- If an item is damaged, it must be reported within 3 days of receiving item(s).
- If requested "exchange for item" is not available, then store credit will be issued.
- The following are FINAL SALE: clearance/sale items, accessories, jewelry and shoes (online and in store).
- Return items to: 5647 Highway 80 East Suite #3, Pearl, MS 39208